Privacy Policy

TheTouchline.app is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Your name
• Email address
• Password (encrypted)
• Preferred playing positions and skill levels (if provided)

Event and Session Data

When you use TheTouchline.app, we collect:

• Events you create or join
• Sessions you participate in
• Attendance records
• Team assignments and positions
• Payment status for paid sessions

Usage Information

We automatically collect certain information about your device and how you interact with our service, including:

• IP address
• Browser type and version
• Pages visited and features used
• Access times and dates
• Last login date

Push Notification Data

If you enable push notifications, we collect:

• Browser push subscription endpoint
• Encryption keys for secure notification delivery
• Device/browser type for notification formatting

This data is used solely to deliver notifications you've opted into and is deleted when you disable notifications or delete your account.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the service
• Enable you to organize and participate in events and sessions
• Send you notifications about sessions, events, and updates
• Improve and optimize our service
• Prevent fraud and enhance security
• Communicate with you about your account or the service
• Comply with legal obligations

3. Information Sharing

We share your information in the following circumstances:

With Other Users

When you join an event or session, other participants and organizers can see:

• Your name
• Your email address (visible to event organizers)
• Your playing position and skill level
• Your attendance status

With Service Providers

We may share information with third-party service providers who help us operate our service, such as hosting providers, email delivery services, and payment processors.

Payment Processing (Mollie)

We use Mollie B.V. as our payment service provider for processing payments related to paid sessions and events. When you make a payment through TheTouchline.app, Mollie may collect and process:

• Your name and email address
• Payment card details or bank account information
• Transaction amounts and descriptions
• IP address and device information

Mollie processes this information as an independent data controller for payment execution and fraud prevention purposes. Your payment details are handled directly by Mollie and are not stored on our servers. For more information about how Mollie handles your data, please review the Mollie Privacy Policy.

For Legal Reasons

We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our service. If you delete your account, we will delete your personal information, except where we are required to retain it for legal or compliance purposes.

Inactive Account Policy: Accounts with no login activity for 24 months may be automatically deleted. Before deletion, we will attempt to notify you via your registered email address. If you wish to keep your account active, simply log in periodically.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your account and personal information
• Object to or restrict certain processing of your information
• Export your data in a portable format

To exercise these rights, please contact us at support@thetouchline.app or use the settings in your account.

7. Cookies & Local Storage

We use cookies and similar technologies to maintain your session and remember your preferences:

• Authentication token — stored in your browser's local storage to keep you signed in between visits.
• Cookie consent preference — stored to remember your cookie banner choice.
• Push notification subscription — if you enable web push notifications, your browser stores a subscription endpoint used to deliver notifications. We also use Firebase Cloud Messaging (FCM) for mobile push delivery on iOS and Android devices.

We also use the OpenWeatherMap service to provide weather forecasts for session locations. No personal data is shared with this service.

You can control cookie and storage settings through your browser, but clearing this data may sign you out or affect your ability to use certain features.

8. Children's Privacy

TheTouchline.app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date below.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@thetouchline.app.

Last updated: January 31, 2026